Patient Reviews
See why patients trust ACI Hearing Center for their hearing care.
Google Reviews
272 reviews · 5.0 average
"We had a wonderful experience with this provider — Dr. Elizabeth Lemaire. They saw my toddler son and were incredibly patient and kind throughout the entire visit. All of the staff was also very kind and welcoming, which made the experience even better. They took their time and helped make my son feel comfortable. As a parent, I truly appreciated the care and compassion shown."
"From Carrie at the front desk to Dr. Allred who checked my hearing. This appointment was thorough and informative through the multitude of tests. This is my only adult hearing test but if at all possible would easily make Dr. Allred my doctor for any future hearing and ear needs."
"Comprehensive exam and thorough review by Dr. Kimberly Allred. Tina's administrative assistance throughout was invaluable."
"This is a very knowledgeable and professional institution. I was very impressed with the doctor I dealt with. Thanks for your help!"
"Great experience… Everyone was friendly and knowledgeable and made the experience as easy as possible! Would highly recommend for vertigo issues, especially involving crystals…"
"Probably the best experience I have had at a doctor's office in Lafayette. Highly recommend."
"Welcomed from the start. Procedures were clearly explained. The hearing test was completed without a hitch."
"Everyone was so kind and helpful. It was very pleasant as a worried mother. My child didn't even realize she was being tested — only that she was having fun playing the games. A wonderful experience to ease my concerns!"
"As an Audiologist myself, I definitely recommend Dr. Lemaire and all of ACI Hearing staff for exceptional hearing care."
"Always a great experience in dealing with ACI staff and Doctors. Very friendly and competent."
"Dr. Sara was awesome. Explained everything with compassion and took the time to explain."
"This was my first visit to ACI. The experience was well above my expectations. I am retired USMC and the staff made me feel at home from the moment I walked in the door."
Facebook Recommendations
From our Facebook community
"I had an excellent experience at ACI Hearing and Balance Center. The service was professional and punctual. Everything was explained clearly, and I felt well-informed throughout the visit. The equipment they use is top-notch, and the entire process felt thorough and efficient."
"First time visit. Having trouble with ringing in my ears and hearing aids. Dr. Kimberly checked out both. She was awesome. Highly recommend her and staff."
"As a Veteran I was very pleased with the ease it was to get an appointment convenient to my needs. The staff was professional, courteous, and thorough. I will definitely return for my follow-up care."
"Dr. Peezie Allred did a fantastic job from start to finish. She was extremely helpful in explaining my condition and the treatment options available to me. The office staff was welcoming and efficient."
"I have been having issues with my ears. ENT doc is having problems figuring it out so they sent me here. Staff is very nice and professional. I was taken right away. All the tests were explained in detail. I was very happy with my experience there."
"The staff is awesome! They are so sweet and patient. I'd recommend ACI to everyone!"
Acadiana's Choice 2025 Winner
We are honored to be voted Acadiana's Choice for hearing care. This award reflects the trust and confidence our patients and community place in us, and we are committed to continuing to earn that trust every day.